Login
The login area of Graystack:One offers several ways to sign in. You can sign in using your email credentials or via Single Sign-On (SSO) with Microsoft or Google.
Sign-in Options
Email and Password
The standard sign-in method uses your email address and password:
Enter your email address in the first input field
Enter your password in the second input field
Optional: Enable the “Stay signed in” checkbox to keep your session active for a longer period
Click the “Sign in” button
Single Sign-On (SSO)
Graystack:One supports sign-in via external identity providers:
Microsoft
Click “Continue with Microsoft”
You will be redirected to Microsoft
Sign in using your Microsoft Entra ID account
After successful authentication, you will be redirected back to Graystack:One
Click “Continue with Google”
You will be redirected to Google
Sign in using your Google account
After successful authentication, you will be redirected back to Graystack:One
Additional Features
Forgot Password
If you forgot your password:
Click the “Forgot password?” link below the sign-in fields
You will be redirected to the password reset page
Enter your email address
You will receive an email with a link to reset your password
Back to Home Page
Using the “⇽ back to home page” link in the upper left corner, you can return to the public home page of Graystack:One at any time.
Security Notes
Use a strong password with at least 8 characters
After your first sign-in, enable two-factor authentication for additional security
Use the “Stay signed in” option only on trusted devices
Sign out after use, especially on shared devices
Troubleshooting
Unable to sign in
If sign-in fails, check the following:
Correct email address? – Watch out for typing errors
Correct password? – Passwords are case-sensitive
Caps Lock enabled? – Check if the Caps Lock key is active
Browser cache – Clear your browser cache and cookies
Cookies allowed? – Ensure that cookies are enabled in your browser
Account locked? – If you still cannot sign in, your account may be locked. In this case, please contact support@graystack.one
